Last Updated: 22nd Feb 2022
Alternatively, feel free to email us at firstname.lastname@example.org you have questions or concerns.
Uniquely Health is part of Provenca Capital, rather than a stand alone company. Thefore, for legal and regulatory purposes, Provenca Capital is the formal contracting party for all activities undertaken by Uniquely Health. Individuals associated with Uniquely Health are employees or contractors of Provenca Capital. Hence, personal data transmitted or processed as part of the business affairs of Uniquely Health will be held by Provanca Capital.
Provenca Capital is registered with the UK Information Commissioner’s Office (registration number ZB094859); the Data Protection Officer is Edmund Lehmann. You can contact Edmund by email at: email@example.com
By booking a call with Uniquely Health on our Site, registering for an account on our Site, by using the Website or disclosing any personal information: (i) you agree that you have read and understood the terms of this Agreement, (ii) you accept and agree to be bound by the terms of this Agreement and (iii) you accept and agree to abide by all laws and regulations applicable to the subject matter of this Agreement and our which is accessible in our Website.
We act as a Data Controller in relation to any personal data you provide to us, which means we will only process and share your data in line with the requirements of the applicable data protection laws and we will take reasonable steps to ensure that those with whom we legitimately share your data are equally robust in their approach to data protection.
Personal information is the term we use to describe information that we collect and which can be used to personally identify someone. For example, a name, a personal address or even an IP address.
Here is a list of the types of personal data we collect:
Information you give to us (e.g. on contact forms, questionnaires or when setting up accounts)
This is essential information for us to provide the best service we can to you. If you ask us to delete it, it’s possible we may no longer be able to provide our services to you.
Information we collect automatically when you visit our Website
We make reasonable efforts to keep this information anonymous, to protect your privacy.
Information generated by our services
The nature of what we do at Uniquely Health means that we will receive personal information about you from you yourself, from our business partners, suppliers, and sub-contractors (for example, doctors, laboratories, and nutritionists). The types of personal information that we receive as a result of our services include the following special categories of personal data:
Please remember that if you choose to withdraw your consent to our processing of these categories of information, we will be unable to provide our services to you.
Information we receive from other sources
We use your information in line with Data Protection Regulation. In short, this means we only use it where we have a legal basis to do so. These are the general legal basis for which we use your information:
Here are some reasons we process your personal information:
We have set out below, in a table format, a description of the main ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
|Purpose / Actiivty||Type of data||Lawful basis for processing including basis of legitimate interest|
|To register you as a new customer and open your account||Performance of a contract with you|
To process and deliver your order including:
To provide our services and products to you including:
(a) Collecting and analysing your health, biometric and genetic data by collecting your blood, DNA and other samples from you directly or via our partners
To manage our relationship with you which will include:
To enable you to partake in a prize draw, competition or complete a survey
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you
Necessary for our legitimate interests (for instance, to study how customers use our products/services, to develop them, to grow our business, and to inform our marketing strategy)
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences.
Necessary for our legitimate interests (for instance, to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
To make suggestions and recommendations to you about goods or services that may be of interest to you
Necessary for our legitimate interests (for instance, to develop our products/services and grow our business)
We may share your personal information with the following categories of third parties, including:
We request that third parties we share personal information with following equivalent privacy and security procedures to our own to protect your information.
Finally, we may also disclose your personal information to third parties in certain exceptional circumstances as follows:
Below is a list of the main third party providers we use:
Our business may require us to transfer your Personal Data to countries outside of the European Economic Area (“EEA”), outside of the UK or your country of origin, and including to countries that may not provide the same level of data protection as your home country.
We take reasonable steps to ensure that recipients of your Personal Data remains subject to the same standards as are set out in the Data Protection Legislation, however, there is no way for us to guarantee this in practice. Therefore, we cannot guarantee that if we transfer your data outside, your country of origin, the UK or EEA, that it will be protected to equivalent standards as those inside your country of origin, the UK or EEA.
We store personal information for as long as you use the services we provide and then as required to comply with applicable laws. In particular, we are required by law to hold medical records for 10 years.
At any time:
You can choose not to provide us with personal data
If you choose to do this, you can continue to visit our Website and browse its content, but we won’t be able to provide you with Services, even if you have already paid for them.
You can turn off cookies in your browser settings
If you turn off cookies, you can continue to visit our website and browse its content, but our online Services might be less effective.
You can choose for us not to use your personal information for marketing
We will request your consent to do this, but you can choose to refuse your consent. If you have given your consent and want to retract it later, then you can either unsubscribe to the communications or opt out by contacting us at firstname.lastname@example.org
You can contact us by email at email@example.com at any time, to request that we:
You have the right to withdraw your consent in relation to us processing your special categories of personal data (as mentioned above) at any time. You can do this by contacting us at firstname.lastname@example.org
If you withdraw your consent to us processing your personal data, especially the special categories above, this will mean that we are unable to provide our services to you. In addition, please remember that we are required by law to retain medical records for 10 years.
Our responsibility to you
At Uniquely Health, we have physical, electronic, and managerial procedures in place to protect and secure the information we collect. We are committed to protecting personal information from loss, misuse, disclosure, alteration, unauthorised access and destruction and we take all reasonable precautions to safeguard the confidentiality of personal information.
We make every effort to protect your personal information. However, there is always an inherent risk, beyond our control, in sending information over the internet. If we do ever encounter any online data breaches, we commit to taking prompt action to resolve the situation to protect your information.
We use Stripe for payment transactions and so do not hold payment or payment card data.
Your responsibility to us
Where we have given you (or where you have chosen) a password that enables you to access your online account, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.